Release Date: September 18, 2026

Effective Date: September 18, 2026

ROUNDING (Shanghai) Information Technology Service Co., Ltd. ("ROUNDING", "we" or "us") respects and protects your personal information. This Policy applies when you submit personal information to us through the "Contact Us" form on this website or through other channels. Please read it carefully before submitting.

1. Information We Collect

When you submit the "Contact Us" form on this website, we collect your name, phone number, company name and business email address; the type of service you select; and any other details you choose to provide in the "Details" field. In addition, to keep this website secure and stable, our servers automatically record the necessary access logs (such as IP address, time of access and browser type).

Please note: this website serves business customers. Please do not submit sensitive personal information such as ID numbers, bank account details or health information.

2. How We Use Your Information

We use the information above only to: respond to your enquiry and arrange for a specialist to contact you; provide product materials, solution proposals, quotations and after-sales support; and improve our products and services. We will not use your personal information for any purpose beyond those listed above; if the purpose of processing changes, we will obtain your consent again.

3. Where We Store Your Information and for How Long

Your personal information is stored in the People's Republic of China. We retain it only for the shortest period necessary to achieve the purposes described above; once that period ends, we will delete or anonymise it. If we ever need to transfer your information outside China, we will complete the required legal procedures and obtain your consent separately.

4. Sharing, Transfer and Public Disclosure

We do not sell or rent your personal information. We share it with commissioned service providers (such as cloud and email service providers) only when necessary to deliver our services, only within an agreed scope, and we require them to meet the corresponding confidentiality and security obligations. If personal information must be transferred due to a merger, division or similar event, we will inform you of the recipient's name and contact details and require the recipient to continue to honour its obligations under this Policy. We may also disclose information where required to do so by laws, regulations or a competent authority.

5. How We Protect Your Information

We protect your personal information with technical and organisational measures such as encrypted transmission, access control and least-privilege authorisation, and we carry out regular security assessments. If a personal data breach occurs, we will notify you promptly in accordance with the law and report it to the competent authority.

6. Your Rights

You have the right to access, copy, correct, supplement and delete your personal information, to request its transfer where the legal conditions are met, to restrict or object to our processing of it, to withdraw your consent, and to request an explanation of our processing rules. You may make such requests using the contact details at the end of this Policy. We will accept and handle them promptly; to keep your information secure, we may first need to verify your identity.

7. Cookies

This website may use essential cookies to keep its pages working properly and to remember your preferences. You can manage or clear cookies in your browser settings; disabling essential cookies may prevent certain features from working properly.

8. Updates to This Policy

We may revise this Policy from time to time. The revised version will be published on this page with the date of the latest update. If a revision materially affects your rights, we will bring it to your attention prominently.

Last updated: 18 September 2026

9. Contact Us

If you have any questions about this Policy or wish to exercise your rights, please contact us:

Email: rounding@rounding-info.com

Tel: 021-64501332 / 400-816-5025

Address: Room 307, Building 2, No.951 Jianchuan Road, Minhang District, Shanghai, China